Hard Rock Hotel Cancun – A Favorite for Families in Cancun
About the Hotel
Rooms with Rockstar Perks
Hard Rock Hotel Cancun offers suites and guest rooms with hydro spa tubs, flat-screen LCD TVs with premium satellite channels, and custom bedding with fine linens. Each room includes a stocked minibar with sodas, bottled water, juice, and domestic beer. Select rooms feature private balconies with ocean or lagoon views. Family rooms connect two spaces and include dual hot tubs.
Dining for Every Taste
The hotel has six restaurants serving Mexican, Asian, Italian, and Brazilian cuisine. Zen specializes in expertly prepared Asian dishes. Guests can enjoy spitfire-grilled meats with beachfront views. The all-inclusive plan covers à la carte dining, 24-hour room service, and top-shelf drinks.
Music & Entertainment Hub
The Sound of Your Stay(R) program includes a Crosley turntable with vinyl records, curated playlists, or a Fender guitar delivered to your room. The Rock Om(R) program offers on-demand yoga sessions with Manduka mats. The lagoon-style pool has a kids' wading area, water sports, and three hydro spa tubs, including an adults-only option.
Prime Cancun Location
The hotel is in Zona Hotelera, 1.5 km from Kukulcan Plaza and Luxury Avenue Cancun. Playa Delfines is 3.5 km away. The Interactive Aquarium is 2.5 km from the property. The area is known for white-sand beaches and international dining.
Services for All Guests
The Unleashed(R) program provides pet amenities like memory foam beds. The Body Rock(R) Fitness Centre has Technogym equipment. The Rock n' Roll Ballroom, Cancun's largest venue at 12,378 sq ft, hosts events. Free Wi-Fi, calls to the U.S./Canada, and parking are included.
Choose from a variety of room types
Availability and pricing for your selected dates
Tips on navigating the city
Access a full list of transport options to make getting around with your family easy
Facilities
General
- Non-smoking rooms
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Tennis court
- Golf course
- Billiard tables
- Table tennis
- Yoga class
Guest Parking
- Dryer
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
Business
- Meeting/ Banquet facilities
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Infinity pool
- Beach access
- Beach umbrellas
- Sun loungers
- Karaoke
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Facial
- Treatment room
- Beauty treatment
- Body wraps
- Back massage
- Full body massage
- Pool with view
- Shallow end
- Make up services
Room features
- Air conditioning
- Mini-bar
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Self-catering
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock