What is the check-in and check-out policy at Hard Rock Hotel Cancun?
Check-in is at 15:00 and check-out is at 12:00.
75 photos
Hard Rock Hotel Cancun – A Favorite for Families in Cancun
435US$
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Key details
About the Hotel
Boulevard Kukulcan Km 14.5 Hotel Zone,
Cancun,
Mexico,
Quintana Roo
- Close to the beach
Perfect
8.1
7.5
4.4
4.6
Loved by guests
"The beach was located in a perfect spot, and there was no "sargasso" (they cleaned it every morning)."
"We loved the really big infinity pool overlooking the pristine beach."
"The pool here is the best I've ever experienced."
Amenities
Hard Rock Hotel Cancun offers a distinctive all-inclusive experience with a range of amenities. The hotel prominently features a
Rooms
The hotel comprises spacious rooms equipped with
Location
Located at Blvd Kukulcan KM 14.5 in Cancun's Hotel Zone, the hotel is strategically placed within proximity to key attractions. Notable landmarks include
Family-Friendly Features
Hard Rock Hotel Cancun is family-friendly, featuring a
Dining
The hotel encompasses several dining options, including restaurants and a
Highlights
Location: 7.8 miles from Cancun Airport
Rooms: Spacious accommodations with sea or garden views
Dining: Several restaurants and a pool bar
Amenities: Grand Pool Complex and dedicated spa
“This all-inclusive beachfront hotel stands out with its music-themed experiences and diverse family-friendly amenities. From the guitar-shaped lobby to the expansive lagoon-style pool and world-class restaurants, the resort caters to both leisure and event needs, even if some areas show their age. It's a high-energy choice for those seeking a vibrant Cancun getaway.”
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Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Deluxe Double Room
2 persons
40 m²
2 Double beds
Shower
Bathtub
room details
Deluxe King Room
2 persons
40 m²
1 King-size bed
Shower
Bathtub
room details
Deluxe King Ocean View Classic
2 persons
40 m²
1 King-size bed
Shower
Bathtub
room details
Rock Royalty Ocean View King
2 persons
40 m²
1 King-size bed
Shower
Bathtub
room details
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Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Lift
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Tennis court
- Golf course
- Billiard tables
- Table tennis
- Yoga class
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
Business
- Meeting/ Banquet facilities
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Infinity pool
- Beach access
- Beach umbrellas
- Sun loungers
- Karaoke
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Facial
- Treatment room
- Beauty treatment
- Body wraps
- Back massage
- Full body massage
- Pool with view
- Shallow end
- Make up services
Room features
- Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
Hard Rock Hotel Cancun features a delightful array of onsite dining venues that celebrate global cuisines and local flavors in inviting settings. From Asian delicacies to traditional Mexican dishes, each restaurant offers a unique ambiance perfect for families and couples seeking savory adventures.
Zen
Asian fine dining
Ambiance
Elegant and family-friendly, creating a peaceful dining environment.
Key Offerings
Indulge in expertly prepared Asian dishes that highlight the essence of authentic flavors.
Reservation
Recommended.
Open for breakfast and dinner.
Ciao
Italian
Ambiance
Family-friendly with a welcoming atmosphere that invites relaxation.
Key Offerings
Savor classic Italian dishes at breakfast, lunch, and dinner, perfect for family meals.
Reservation
Not needed.
Open for breakfast, lunch, and dinner.
Frida
Mexican
Ambiance
Traditional and family-friendly, evoking the spirit of Mexico.
Key Offerings
Relish authentic Mexican flavors during breakfast, lunch, and dinner, with vibrant decorations enhancing the experience.
Reservation
Recommended.
Open for breakfast, lunch, and dinner.
Pizzeto
Pizza
Ambiance
Casual and family-friendly, perfect for a laid-back dining experience.
Key Offerings
Enjoy a variety of freshly made pizzas for lunch and dinner, suitable for all ages.
Reservation
Not needed.
Open for lunch and dinner.
Toro
Steakhouse
Ambiance
Family-friendly atmosphere emphasizing comfort and quality.
Key Offerings
Experience a selection of succulent steaks and hearty sides available for dinner.
Reservation
Recommended.
Open for dinner.
Location
Boulevard Kukulcan Km 14.5 Hotel Zone,
Cancun,
Mexico,
Quintana Roo
Map view
Boulevard Kukulcan Km 14.5 Hotel Zone,
Cancun,
Mexico,
Quintana Roo
City landmarks
Museum
Mayan Museum of Cancun
2.0
km
Landmark
Avenida Kukulkan
1.7
km
Landmark
Backstage Theatre
1.2
km
Mall
Luxury Avenue
1.5
km
Beach
Playa Marlin
2.0
km
Aquarium
Interactive Aquarium
2.3
km
Mall
Kukulcan Mall
1.6
km
Beach
Playa Delfines
3.4
km
Landmark
Dolphinaris Cancun
910 m
Mall
Kukulcan Plaza
1.5
km
Landmark
Museo Sensorial del Tequila
1.5
km
Museum
Museo Subacuatico de Arte
1.9
km
Landmark
Aquaworld
730 m
Night club
H Roof
910 m
Shopping Area
Luxury Avenue Cancun
1.5
km
Landmark
Extreme Games Cancun
1.0
km
Museum
Cancun Wax Museum
2.4
km
Landmark
San Miguelito
2.1
km
Event hall
Oasis Arena
1.3
km
Landmark
El Rey Archaeological Zone
3.4
km
Landmark
Luxury Avenue Shopping Mall
1.3
km
Landmark
Playa Ballenas
1.4
km
Landmark
Underwater Museum NO MUSEO
1.7
km
Landmark
Marlin Beach
1.7
km
Landmark
Yamil Lu'um Archeological Site
2.6
km
Landmark
Scorpion's Temple ruins
2.6
km
Museum
MUSA Underwater Museum
1.8
km
Nearby
Cancun Golf Club at Pok Ta Pok
230 m
Beach
Playa - Beach
350 m
Restaurants
Vicente Asador De Brasa
800 m
Blvd Kukulcan Km 12
Gustino Italian Grill
380 m
Blvd. Kukulcan Km 14. 5 Lote 40-A Zona Hotelera
Nebbiolo Ristorante
370 m
Blvd. Kukulcan Km. 14.5 Lote 38
The Blue Water Grill
350 m
Blvd. Kukulcan Km. 14.5 Zona Hotelera
Olio
360 m
Boulevard Kukulcan Km 14.5 Mza.13 Retorno del Rey Lote 38 38B Secrets The Vine Cancun Resort & Spa
Porfirio's Cancun
930 m
Boulevard Kukulcan 14. 2 No. 1 Zona Hotelera
Harry's
910 m
Blvd. Kukulcan Km. 14.2 No. 1 Zona Hotelera
Hard Rock Hotel
210 m
Boulevard Kukulcan Km 14.5
Ciao
210 m
At the Hard Rock Hotel
Sedona Grill
400 m
Blvd. Kukulcan Km 14. 5 Boulevard Kukulcan Km 14.5
Secrets The Vine Cancun
350 m
Boulevard Kukulcan Km 14.5 Lote 38
Sacbe Beach Shack
390 m
Mz. 53
Explore Cancun
Explore Cancun
Mayan Museum of Cancun
25 minutes' walk
Ancient artifacts and culture fill this museum, featuring unique exhibits on Mayan history and art.
Playa Marlin
25 minutes' walk
Beautiful sands and clear waters await at this family-friendly beach, perfect for sunbathing and relaxation.
Cancun Wax Museum
25 minutes' walk
Famous figures brought to life in wax offer fun photo opportunities, making it a great stop for families.
Gustino Italian Grill
5 minutes' walk
Authentic Italian dishes served in an upscale yet inviting atmosphere. Reservations recommended.
The Blue Water Grill
5 minutes' walk
Fresh seafood and exquisite cocktails with a romantic beachfront setting, perfect for couples.
H Roof
11 minutes' walk
Trendy rooftop bar featuring live music and DJs, making it a popular nightlife hub.
Extreme Games Cancun
13 minutes' walk
An energetic venue with various activities that cater to thrill-seekers and families alike.
Tips on navigating the city
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
All visitors are offered a buffet breakfast for a fee.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Year renovated:
2012
Number of floors:
12
Number of rooms:
524
Former name
Cancun Palace
FAQs
About Hard Rock Hotel Cancun
How far is Hard Rock Hotel Cancun from Cancún International Airport?
The hotel is located 16 km from Cancún International Airport, approximately a 21-minute drive.
Is there a private beach available at Hard Rock Hotel Cancun?
Yes, the hotel features direct access to a private beach area.
What are the dining options available at Hard Rock Hotel Cancun?
The hotel has five on-site restaurants serving a variety of cuisines, including Mexican and Asian dishes.
What recreational facilities does Hard Rock Hotel Cancun offer?
Guests can enjoy an infinity pool, a fitness centre, tennis courts, and a kids' club.
What amenities are available in the rooms at Hard Rock Hotel Cancun?
Rooms feature free Wi-Fi, a flat-screen TV, a minibar, and air conditioning.
Does Hard Rock Hotel Cancun provide any spa services?
Yes, the hotel offers a full-service spa with a variety of treatments, including massages and beauty services.
Are there any nearby attractions to Hard Rock Hotel Cancun?
Nearby attractions include Kukulcan Plaza (2 km) and Playa Delfines (3 km).
Is parking available at Hard Rock Hotel Cancun?
Yes, free private parking is available on-site without a reservation.
What languages are spoken by the staff at Hard Rock Hotel Cancun?
The staff speaks English and Spanish.
Is breakfast included in the stay at Hard Rock Hotel Cancun?
Breakfast is available for an additional charge.
What entertainment options does Hard Rock Hotel Cancun provide?
Entertainment options include live music, karaoke, and themed evening events.
What types of pools are available at Hard Rock Hotel Cancun?
The hotel features an expansive lagoon-style infinity pool and a children's pool.
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